Shipping policy

Shipping Policy

At Avora Life, we work hard to ensure your order is processed quickly and delivered reliably.

Shipping Destinations

Countries We Currently Ship To

We currently ship to addresses located within the United States only, including:

• All 50 U.S. states
• Washington, D.C.

Countries We Do Not Currently Ship To

At this time, we do not ship to any location outside the United States. We are actively working to expand international shipping in the future.

Shipping Rates

Shipping costs are displayed at checkout and are charged as follows:

Order Value	Shipping Cost
Under $100	$7.50 Standard Shipping
$100 or More	Free Standard Shipping

The shipping rates shown in this policy match the shipping rates displayed at checkout.

Order Processing (Handling Time)

Handling Time: 2–4 business days (Monday–Friday)

Handling time includes:

• Order verification
• Payment confirmation
• Quality control checks
• Packaging and fulfillment preparation

Orders are not processed on weekends or U.S. holidays.

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Shipping Transit Time

After processing is complete, your order will be shipped.

Estimated Transit Time: 6–12 business days

Actual delivery times may vary depending on:

• Shipping destination
• Carrier operations
• Weather conditions
• Seasonal shipping volume
• Other factors outside our control

Estimated Total Delivery Time

Handling Time: 2–4 business days

Transit Time: 6–12 business days

Total Estimated Delivery Time: 8–16 business days

Shipping Carriers

Orders may be delivered by one or more of the following carriers:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx
• DHL eCommerce

Carrier selection is determined automatically based on destination, availability, and fulfillment location.

Order Tracking

Once your order ships, you will receive an email containing:

• Your tracking number
• Carrier information
• Tracking link

Customers can monitor shipment progress throughout the delivery process.

You may also track your order through the Order Tracking page available on our website.

Missing, Lost, or Delayed Packages

If your tracking information shows unusual delays or if you believe your package has been lost in transit, please contact us at support@avora-life.com.

We will work with the shipping carrier to investigate the shipment and help determine the best resolution.

Incomplete Orders or Missing Items

If your order arrives with missing items or appears incomplete, please contact us within 7 business days of delivery.

When contacting us, please include:

• Your order number
• Photos of the package received (if applicable)
• A description of the missing item(s)

Our team will investigate and work toward a prompt resolution.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

We are not responsible for delays, delivery failures, or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.

If you notice an address error after placing your order, please contact us immediately. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once processing begins.

Customs, Duties, and Import Taxes

Because we currently ship only within the United States, customers will not be charged international customs duties, import taxes, or brokerage fees.

Should international shipping become available in the future, any applicable customs duties, taxes, or import fees may be the responsibility of the customer unless otherwise stated.

Order Cancellations

Orders may be canceled within 24 hours of purchase.

After this period, fulfillment processing may begin and cancellation requests cannot be guaranteed.

Need Help?

If you have any questions regarding shipping, tracking, delivery, or order status, please contact us:

Email: support@avora-life.com

Phone: (862) 204-4613

Customer Support Hours:
Monday–Friday, 8:00 AM–5:00 PM EST

Response Time:
Within 24–48 business hours.

Avora-life.com is operated by:

Purestripz LLC

Store name: Avora Life

Street: 463 Main St

Suite / Unit: Ste 1R PMB 3002

City: Little Falls

State: New Jersey

Postal Code: 07424

Country: United States